Crewmember Support, this is L (in Manila). May I have your employee number please?
Yes, but I'd like to make it clear that I'm not calling in sick. I'm calling for a line trade.
Oh, you have to speak to a Crew Scheduler for a line trade.
L, when I spoke to them, they clearly said that I must speak to you at this number.
Hold one moment please. Hello? I verified with M at the Crew Desk that you must call general Crew Scheduling during the open window for a line trade.
Ok, L. To verify, in order to do a line trade, I call general Crew Scheduling for my base during the open window.
Yes.
Thank you for your help, L.
(It's not even February, yet!)
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