TONY: Call Scheduling to Line-Swap

Scheduling, this is C. 

Hi C, I'm calling to do a line trade. 

Uhhhh, hold on. Hello? You have to call Manila for that. 

Ok. What prompt do I choose?

The one like you're calling out sick. 

Oh, so to trade lines, I call Manila, like I'm calling out sick.

Yes.

Ok. Can I call them now for the line trade?

Uhhhh. Hold on. Hello? You do that during the open window.

Ok. So, to trade lines, I call Manila, like I'm calling out sick and do that during the open window.

Uhhh, yes. (Not very convincingly.)

Ok, thanks C.

Uhhh, you're welcome.

Click.

(Suddenly, I remember why I avoid having to call Scheduling at all costs.)